Our Process

A Deliberate And Thorough Approach


5-Stars on google

Massachusetts Certified Arborist

customer focused tree care

Arbor Works Team

Keeping You Safe And Informed

Communication and safety are at the heart of every job. We don’t just focus on getting the work done; we strive to ensure you understand every step. Our well-thought-out approach ensures everyone stays safe. 

We realize the importance of education, so we explain everything before beginning our work. You can rest assured knowing that communication and safety are top of mind for us!

Our 10-Step Process

Step 1. Fill Out The Contact Form

  • Fill out the form on our contact page and tell us about your project.

Step 2. Phone Consultation

  • We’ll discuss your project and provide you with an estimated price range.

Step 3. Environmental Consultation

  • A dedicated ISA or MCA-certified arborist will create a plan tailored to your needs. They will carefully evaluate all critical observations and environmental factors to ensure the best course of action for your trees. Additionally, they will listen attentively to your concerns and requirements to ensure that their approach aligns with your goals.

Step 4. An Estimate Within 24 Hours

  • You will receive an accurate estimate within hours of your environmental consultation.

Step 5. Schedule Project Start

  • We’ll schedule and add your project to our calendar to keep things moving forward.

Step 6. Ask Questions And Get Ready For Us

  • Feel free to ask any questions you have. We will let you know what to expect and if you need to do anything to prepare for our arrival.

Step 7. Pre-Job Walkthrough

  • Once we are ready to begin work, we will do a pre-job walkthrough to confirm the details of your project.

Step 8. We Get To Work

  • The work is the exciting part! Our skilled team arrives with all the necessary equipment, efficiently completes your project, and cleans up after themselves.

Step 9. Post-Job Walkthrough

  • Once we finish your project, we will conduct a final walkthrough to ensure everything is complete.

Step 10. Rest Easy Knowing Your Trees Are Safe

  • Feel free to reach out with any questions, even after we’ve completed the job. We’re always here to help.

Your Experience Matters

Read our reviews to see why Western Mass loves to work with us!

Arbor Works LLC
Based on 40 reviews
powered by Google
Dan KilpatrickDan Kilpatrick
21:06 06 Mar 23
This is the second time we have used Arbor Works to remove trees. In both cases, Eric and his crew were entirely professional in their work and in our interactions, a pleasure to work with. They also give very reasonable pricing. Arbor Works is our first option when needing tree work.
Chris MountainChris Mountain
19:27 29 Dec 22
We have used Arbor Works several times over the last three years. I can’t recommend them enough. We have used Eric and crew to maintain a signature tree on our property and address emergency storm damage. They are profession, thoughtful, courteous and offer exceptional service.
Bob CreechBob Creech
00:03 27 Dec 22
In a very treed environment I have had about 60 trees removed over the past 30 years. I have had both good and less good experiences. Arbor Works is a very good experience, good crew and good result.
Sara ZarrelliSara Zarrelli
15:12 11 Oct 22
Arbor Works did a tree health assessment on our property, which was very clear and easy to understand. We decided to go forward with deadwood removal and pruning on three silver maples, two bradford pears, and a flowering dogwood. The crew that did the work was very professional, all six trees have improved structure, and clean up was meticulous. Very pleased with the outcome; would use Arbor Works in the future for tree work.
Damian DupuyDamian Dupuy
04:06 19 Feb 22
Eric and his crew were friendly, professional and did an amazing job taking down over 20 large trees with such amazing skill and machinery. They worked together like a well choreographed team each doing their own task to make the job go so smoothly. I have never seen a team of professionals work so well together in my life and I have built and remodeling 6 properties. This company was the best I have used by far.

Discover The Joy Of A Healthy And Vibrant Landscape